Return Policy
Return Conditions
- Time Frame: Returns must be initiated within 7-10 days of the purchase date.
- Condition: Items must be unused, in their original packaging, and in the same condition as when you received them.
- Receipt: A valid receipt or proof of purchase is required for all returns.
Process
- Initiate Return: Contact our customer service to initiate a return.
- Return Authorization: Once your return is approved, you will receive a return authorization and instructions .
Refunds
- Processing Time: Refunds will be processed within 2-4 business days after we receive and inspect your returned item.
- Original Payment Method: Refunds will be issued to the original payment method used for the purchase.
- Non-Refundable Items: Gift cards, downloadable products, and sale items are non-refundable./ see the list of non returnable items
Contact Us
For any questions or concerns about returns, please contact our customer service at :
Whatsapp: +(91) 81300 29047
Email: care@vvalyou.com
Thank you for shopping with us!